Hotel Information

The Palmer House Hilton Hotel
17 East Monroe Street
Chicago, IL 60603
Telephone: +1 312-726-7500

Hotel Reservations

ISSTD has arranged for a special conference attendee room rate of: $175 single/double occupancy. Space is limited, so please book early. Click Here to Reserve Your Room Today!

These rates will be honored three days before and three days after the conference, based upon availability. Please be sure to make your hotel reservation by February 19, 2018. After the cutoff date of February 19, the ISSTD rate is only offered on a space available basis.

Check In: 3:00pm
Check Out: 11:00am

Hotel cancellation policy

Should a guest desire to cancel, any monies will be refunded if the hotel is notified at least twenty-four (24) hours or one day prior to arrival. Any reservation that is not cancelled at least twenty-four (24) hours prior to arrival will be charged one night room and tax.

Concierge Desk

The concierge desk is located on the lobby level opposite the registration desk. The concierge staff is available to assist with transportation to get you to and from the hotel, reservations at the country’s finest restaurants, tickets to the best theatre, massage, cultural and sporting events or flowers for a loved one.

Health Club and Pool

Located on the 8th floor. The health club features over 5,000 square fee of cardiovascular equipment, free weights and resistance training equipment, as well as an indoor pool and Jacuzzi. The fitness center is open Monday to Friday 5:00am - 9:00pm and Saturday to Sunday 7:00am - 7:00pm. The pool is open 5:30am - 9:00pm daily.

The Spa at Palmer House

This 8,000 square foot oasis for wellness is located on the 5th floor. The Spa at Palmer House combines all aspects of spa, beauty, and wellness to create a full service menu with both classic and trending services. For a full list of services and to book an appointment online, visit the Palmer House Hilton Spa website.

Wireless Internet

Wireless Access are available in Guest Rooms at the following rates for every 24 hours. Complimentary wireless access is available in lobby, restaurants and public areas.   

$12.95 Standard Connection (free for Hilton Honors members, click here to sign up today!)
$18.95 Premium High Speed

Connectivity Station   

The Connectivity Station is located on the Lobby Level opposite the guest room elevators. Computers and printers are available 24/7 for guest use.

Restaurants & Bars Available on-site:

Lobby Level 

  • Lockwood Restaurant (American cuisine) - open for breakfast, lunch and dinner
  • Potter's Chicago Burger Bar (American cuisine) - open for dinner

Street Level

  • Starbucks - open 5:30am - 7:00pm daily
  • Freshii - open Monday to Friday 7:00am - 9:00pm, Saturday 7:00am - 8:00pm and Sunday 7:00am - 6:00pm
  • Sugar Bliss Cake Boutique - open Monday to Friday 8:00am - 7:00pm, Saturday 9:00am - 6:00pm

Room service is available 5:00pm - 11:00pm Sunday to Thursday and 5:00pm - 12:00am Friday to Saturday.

Hotel Parking Rates 

Self Parking: $45 daily 
Valet Parking: $79 daily

2018 Conference Supporter